Are you experiencing a bad time with a client? Looking for creative ways to handle a difficult client without being rude or insensitive?
Ciplex shares their guide to deal with difficult clients in this infographic.
Here are the types of client that they profile:
Mr I’m not really sure what I want
Mr I assumed that was included
Mr I needed this done yesterday
Mr everything’s an emergency
Mrs we need it tomorrow
Mr I don’t really care, just do what you want
Mrs I care so much that it hurts
Ms I don’t know what I want, but I know it isn’t that
Mr will this cost extra
Mr what’s a weekend
Mrs I hate that colour for no reason
Mrs won’t this take 5 minutes
Mr / Mrs / Ms decision by committee
Ms Lurker
Mrs what you did was great, but now we want something different
Check out the infographic for more detail.
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This article was originally published in 17 July 2018. It was most recently updated in January 25, 2020 by Isaiah
