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Are you looking for ways to improve the conversion rate of your business website? Want to know how adding live chat functionality can help?

Website Builder make the business case for live chat in this info-graphic.

They start off with some key stats:

  • 51% of customers are more likely to purchase from a site with integrated live chat
  • 29% of consumers are more likely to make a purchase with the option of live chat even if they don’t use it
  • 48% are more likely to return to a site with live chat enabled

Check out their info-graphic for more.

This article was originally published in 24 January 2018. It was most recently updated in November 28, 2022 by

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