{"id":7304,"date":"2018-09-27T11:00:33","date_gmt":"2018-09-27T10:00:33","guid":{"rendered":"https:\/\/da-manager.com\/blog\/?p=7304"},"modified":"2022-11-24T17:11:19","modified_gmt":"2022-11-24T16:11:19","slug":"social-media-a-top-tool-for-business-customer-service","status":"publish","type":"post","link":"https:\/\/da-manager.com\/blog\/social-media-a-top-tool-for-business-customer-service\/","title":{"rendered":"Social Media A Top Tool For Business Customer Service"},"content":{"rendered":"<p>Social media plays a vital role as a communication platform and key customer service tool for businesses and organizations. Nowadays, customers prefer to <a href=\"https:\/\/da-manager.com\/blog\/6-kinds-of-content-you-should-share-on-social-media\/\" target=\"_blank\" rel=\"noopener\">communicate with businesses via social media<\/a>; For brands, providing customer support using social media can be challenging, especially for small businesses.<br \/>\n<a href=\"https:\/\/appliedpsychologydegree.usc.edu\/\" target=\"_blank\" rel=\"noopener\">The University of Southern California<\/a>\u00a0shares some good reasons why social media a top tool\u00a0for business customer service in this infographic.<\/p>\n<p>Here is a quick summary:<\/p>\n<p><em>Social Media and Customer satisfaction<\/em><br \/>\n<em>Why Companies should use social Social Media for Customer service<\/em><br \/>\n<em>Customer service And its effects on a company&#8217;s Brand and Bottom line<\/em><br \/>\n<em>Examples of outstanding customer service through Social Media<\/em><\/p>\n<p>Check the infographic for more details.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7320\" src=\"https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/09\/Social-media-and-customer-service_Final_2.2.17.jpg\" alt=\"Social Media A Top Tool For Business Customer Service\" width=\"1000\" height=\"5612\" srcset=\"https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/09\/Social-media-and-customer-service_Final_2.2.17.jpg 1000w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/09\/Social-media-and-customer-service_Final_2.2.17-768x4310.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p style=\"text-align: center;\"><strong> =========================================================<\/strong><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"> Thanks for reading this post! Don&#8217;t just read and leave,<\/strong><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"> please like, follow me, and share with others too!!&#8230;<\/strong><\/p>\n<p style=\"text-align: center;\"><strong> =========================================================<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Social media plays a vital role as a communication platform and key customer service tool&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7305,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[147],"tags":[302,200,193],"class_list":["post-7304","post","type-post","status-publish","format-standard","has-post-thumbnail","category-general","tag-customer-service","tag-marketing","tag-social-media"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts\/7304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/comments?post=7304"}],"version-history":[{"count":0,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts\/7304\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/media\/7305"}],"wp:attachment":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/media?parent=7304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/categories?post=7304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/tags?post=7304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}