{"id":7096,"date":"2018-08-22T08:00:08","date_gmt":"2018-08-22T07:00:08","guid":{"rendered":"https:\/\/da-manager.com\/blog\/?p=7096"},"modified":"2024-05-03T09:16:41","modified_gmt":"2024-05-03T08:16:41","slug":"4-types-of-social-media-interactions-your-business-will-encounter","status":"publish","type":"post","link":"https:\/\/da-manager.com\/blog\/4-types-of-social-media-interactions-your-business-will-encounter\/","title":{"rendered":"4 Types of Social Media Interactions Your Business Will Encounter"},"content":{"rendered":"<p>Customer complaints about your products or services is a part of running a business, and with the rise of <a href=\"https:\/\/www.da-manager.com\/social-media-marketing\/\" target=\"_blank\" rel=\"noopener\">social media<\/a>, it has created an excellent platform for consumers to express their views directly, both positive and negative. How do you handle these comments?<br \/>\n<a href=\"https:\/\/onlinemasters.ohio.edu\/blog\/types-of-social-interactions-businesses-might-encounter\/\" target=\"_blank\" rel=\"noopener\"> Ohio University<\/a> shares their guide on the types of social media interactions your business will encounter and some dos and don\u2019ts for dealing with them in this infographic.<\/p>\n<p>They focus on the following:<\/p>\n<p><em>A customer posts a bad review about your website<br \/>\nA customer complains about your products or service<br \/>\nA customer praises your business<br \/>\nA customer has a question for your company<\/em><\/p>\n<p>Check out the infographic for more detail.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7097\" src=\"https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/08\/21-dos-and-don_ts-for-responding-to-negative-interactions-online-1.jpg\" alt=\"4 Types of Social Media Interactions Your Business Will Encounter\" width=\"800\" height=\"5814\" srcset=\"https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/08\/21-dos-and-don_ts-for-responding-to-negative-interactions-online-1.jpg 800w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/08\/21-dos-and-don_ts-for-responding-to-negative-interactions-online-1-768x5581.jpg 768w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/08\/21-dos-and-don_ts-for-responding-to-negative-interactions-online-1-141x1024.jpg 141w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/08\/21-dos-and-don_ts-for-responding-to-negative-interactions-online-1-55x400.jpg 55w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><strong> =========================================================<\/strong><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"> Thanks for reading this post! Don&#8217;t just read and leave,<\/strong><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"> please like, follow me, and share with others too!!&#8230;<\/strong><\/p>\n<p style=\"text-align: center;\"><strong> =========================================================<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer complaints about your products or services is a part of running a business, and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7098,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"no","_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[147],"tags":[148,193,273,132],"class_list":["post-7096","post","type-post","status-publish","format-standard","has-post-thumbnail","category-general","tag-digital-marketing","tag-social-media","tag-social-media-marketing","tag-website"],"modified_by":"Wise","_links":{"self":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts\/7096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/comments?post=7096"}],"version-history":[{"count":0,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts\/7096\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/media\/7098"}],"wp:attachment":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/media?parent=7096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/categories?post=7096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/tags?post=7096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}