{"id":6410,"date":"2018-06-23T13:36:39","date_gmt":"2018-06-23T12:36:39","guid":{"rendered":"https:\/\/da-manager.com\/blog\/?p=6410"},"modified":"2022-11-25T16:42:54","modified_gmt":"2022-11-25T15:42:54","slug":"how-to-influence-and-win-your-customers","status":"publish","type":"post","link":"https:\/\/da-manager.com\/blog\/how-to-influence-and-win-your-customers\/","title":{"rendered":"How To Influence and Win Your Customers"},"content":{"rendered":"<p>Customer relationship is quite important in any business, besides the obvious part of them always being right, they are also unpaid ambassadors and <a href=\"https:\/\/www.da-manager.com\/social-media-marketing\/\" rel=\"noopener\" target=\"_blank\">marketers of your brand<\/a>! A good customer service is one of the most important &#8220;thank you&#8221; you can offer in return to win your customers and get good reviews, particularly online and offline. Need points on how to do that?<br \/>\n<a href=\"http:\/\/blog.trustpilot.com\/blog\/2016\/4\/14\/the-importance-of-customer-service-in-customer-experience-infographic?rq=business%20reviews\" rel=\"noopener\" target=\"_blank\">TrustPilot<\/a> share their take on how trust and good customer service affects an overall customer experience, help win your customers and why it all matters in this infographic.<\/p>\n<p>They break things down into the following stats:<\/p>\n<p><em>85% of consumers would be persuaded to shop elsewhere due to a good customer experience. Reviews show how great you are<br \/>\nIn 4yrs&#8230; customer experience will be a leading brand differentiator<br \/>\n58% are more likely to tell others about their customer services experiences today than they were five years ago<br \/>\n12x more: Reviews are 12x trusted than marketing from an organisation<br \/>\n67% of consumers are influenced by online reviews<br \/>\n76% say they see how a company treats them as a real test of their value<br \/>\n86% will pay more for a good customer experience. Make sure your reputation sells for you<\/em><\/p>\n<p>Check out the infographic for more detail.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/06\/customer-service.png\" alt=\"How To Influence and Win Your Customers\" width=\"798\" height=\"2419\" class=\"alignnone size-full wp-image-6411\" srcset=\"https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/06\/customer-service.png 798w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/06\/customer-service-99x300.png 99w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/06\/customer-service-768x2328.png 768w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/06\/customer-service-338x1024.png 338w, https:\/\/da-manager.com\/blog\/wp-content\/uploads\/2018\/06\/customer-service-132x400.png 132w\" sizes=\"auto, (max-width: 798px) 100vw, 798px\" \/><\/p>\n<p style=\"text-align: center;\"><strong> =========================================================<\/strong><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"> Thanks for reading this post! Don&#8217;t just read and leave,<\/strong><\/p>\n<p style=\"text-align: center;\"><strong style=\"text-align: center;\"> please like, follow me, and share with others too!!&#8230;<\/strong><\/p>\n<p style=\"text-align: center;\"><strong> =========================================================<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer relationship is quite important in any business, besides the obvious part of them always&#8230;<\/p>\n","protected":false},"author":1,"featured_media":6414,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_mbp_gutenberg_autopost":false,"footnotes":""},"categories":[147],"tags":[156,231,302,148,200],"class_list":["post-6410","post","type-post","status-publish","format-standard","has-post-thumbnail","category-general","tag-branding","tag-business","tag-customer-service","tag-digital-marketing","tag-marketing"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts\/6410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/comments?post=6410"}],"version-history":[{"count":0,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/posts\/6410\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/media\/6414"}],"wp:attachment":[{"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/media?parent=6410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/categories?post=6410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/da-manager.com\/blog\/wp-json\/wp\/v2\/tags?post=6410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}